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SAP Knowledge Base Article - PublicSymptom
The following error occurs when logging into SAP Datasphere:
"The tenant is locked, please try again later or contact your administrator"
or
Technical Message: You're trying to access a tenant that is locked
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Datasphere
Resolution
Contact your Account Executive (AE) / Sales Representative / Customer Success Partner (CSP) / Customer Engagement Executive (CEE) to ensure your system is not being shut down and your contract is in good standing. For how to find who this person is in your company, check KBA 2626344.
Alternatively, check your licenses, systems and orders using the SAP for Me portal.
See Also
- KBA 2626344 - Who is the SAP Account Manager for my company?
- Community Blog - What is SAP for Me?
Keywords
dwc, data warehouse cloud, license, suspended, system owner, tenantLocked, 423 , KBA , DS-PROV , DWC Provisioning , Known Error
Product
Attachments
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