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SAP Knowledge Base Article - PreviewSymptom
You encounter blank page when you hit login on FSM mobile application, or laptop version.
Or you get the time-out error "Login failed, prompt request timeout" after you hit login on FSM mobile application.
Some of you may succeed in login with WIFI network, but fail with 4G/5G.
Read more...
Environment
SAP Field Service Management Mobile
Android
Windows
IOS
SAP Field Service Management Browser Version
Product
SAP Field Service Management 1.0 ; SAP Field Service Management mobile app 1.0
Keywords
FSM Cluster Mobile Login Timeout , KBA , CEC-SRV-FSM , Field Service Management , XX-SER-MCC , Mission Control Center - Knowledge Management , CEC-SRV-FSM-WIN , FSM Mobile - Windows , Problem
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