3364396 - Time Out Errors While Cancelling Supplier Invoice

You are facing a time out error when trying to cancel a supplier invoice. 

SAP Business ByDesign

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view.
3. Search for ABC (ABC is the Supplier Invoice's ID). 
4. Click in Cancel Document button. 
5. Time-out error is triggered. 

While creating Supplier Invoices, if the number of items in the documents exceed more than 100, the system does not work reliably.

So please check how many items you have in this Supplier Invoice by following the steps below:

1. Go to Supplier Invoicing work center.
2. Go to Invoices and Credit Memos view.
3. Search for ABC.
4. Click in Edit button. 
5. Navigate to Items tab.
6. Check how many items are there. 

Also please check how many items there is in Cost Distribution:

1. Open invoice ABC.
2. Navigate to Items tab.
3. Select the first item. 
4. Navigate to Cost Distribution subtab. 
5. Check how many items are here in Cost Distribution. 
6. Do it for the other items of this invoice (Step 3). 

So for example, if you invoice has 30 items, but if in each item there are 10 items in Cost Distribution, it means that there are a total of 330 items in this invoice (Total items = 30 + [30*10] = 330 items). 

Avoid the creation of invoices with more than 200 items (including the Cost Distribution items). 

• KBA: 2956449 - Limitation on Number of Items in ByDesign Documents

Supplier invoice, Cost distribution, Items, Performance, Time out, Limitation , KBA , SRD-SRM-SI , Supplier Invoicing , How To