SAP Knowledge Base Article - Preview

3364404 - HTTP 500 error when accessing Information steward URL, "Unable to compile class for JSP" error is logged in the tracelog - SAP Information Steward

Symptom

  • "Unable to compile class for JSP" error is logged in <TOMCAT>\tracelog_xxxxx.glf file
  • HTTP 500 error when accessing Information steward URL.
  • JSP file compilation error in SAP Information Steward (IS).
  • Tomcat\localhost\BOE\ICCexplorer folder is failing to load java classes and also shows classtmp file.
  • Able to access Information Steward URL after Multiple restarts of tomcat but the issue reappears again after some time.
  • Able to access Information steward from CMC.


Read more...

Environment

  • SAP Information Platform Services (IPS) version: 4.3 SP2 
  • SAP Information Steward 4.3

Product

SAP Information Steward 4.3

Keywords

JSP, load, classes, java, antivirus, http, 500, IS, InfoSteward, compile , KBA , EIM-IS-DEP , Information Steward - Deployment Install Upgrade , EIM-DS-SVR , Administration/Server , EIM-IS-SVR , Information Steward - Administration/Server , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.