SAP Knowledge Base Article - Preview

3364521 - Unable to edit promotion rules from Backoffice while missing "ruleenginebackoffice" and "rulebuilderbackoffice" extension

Symptom

Try to enable the Promotion module in Backoffice by adding these extensions, but while creating Promotions from the Promotion Template, unable to edit the promotion rule.

  • promotionsbackoffice Extension
  • promotionengineservices Extension
  • promotions Extension
  • basecommerce Extension
  • droolsruleengineservices Extension
  • ordercalculation Extension
  • ruledefinitions Extension
  • ruleengine Extension
  • ruleengineservices Extension 


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Environment

All SAP COMMERCE CLOUD versions

Product

SAP Commerce Cloud all versions

Keywords

Promotion rules, Backoffice, extensions , KBA , CEC-SCC-COM-PRO-PE , Promotion Engine , Problem

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