SAP Knowledge Base Article - Preview

3364521 - Unable to edit promotion rules from Backoffice while missing "ruleenginebackoffice" and "rulebuilderbackoffice" extension

Symptom

Try to enable the Promotion module in Backoffice by adding these extensions, but while creating Promotions from the Promotion Template, unable to edit the promotion rule.

<extension name='promotionsbackoffice' />
<extension name='promotionengineservices' />
<extension name='ruleenginebackoffice' />
<extension name='promotions' />
<extension name='basecommerce' />
<extension name='droolsruleengineservices' />
<extension name='ordercalculation' />
<extension name='rulebuilderbackoffice' />
<extension name='ruledefinitions' />
<extension name='ruleengine' />
<extension name='ruleengineservices' />


Read more...

Environment

SAP Commerce Cloud 1808 and higher

Product

SAP Commerce Cloud 1808 ; SAP Commerce Cloud 1811 ; SAP Commerce Cloud 1905 ; SAP Commerce Cloud 2005 ; SAP Commerce Cloud 2011 ; SAP Commerce Cloud 2105 ; SAP Commerce Cloud 2205 ; SAP Commerce Cloud 2211

Keywords

Promotion rules, Backoffice, extensions , KBA , CEC-SCC-COM-PRO-PE , Promotion Engine , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.