SAP Knowledge Base Article - Public

3364564 - Activated users not consume any license and deactivated user still consume license in SAP Analytics Cloud (SAC)


Notice that some activated users consume no license, and some deactivated user still consume the license in SAP Analytics Cloud (SAC)


  • SAP Analytics Cloud 2023.8.18 (SAC)

Reproducing the Issue

  1.  Logon SAC tenant.
  2.  Go to Security-User page.
  3.  See several users consume no license but not deactivated, and some deactivated user still consume license.


This is a product issue.



This issue was resolved by development.


See Also


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, license, Business Intelligence, Activate, Deactivate , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , Problem


SAP Analytics Cloud 1.0