SAP Knowledge Base Article - Public

3364738 - Error 'Conversion Result is empty' during new Inbound File

Symptom

You try to upload a Clearing house statement and encounters error message 'Conversion result is empty'

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Liquidity Management - Inbound Files
  2. Search and click for Inbound File ID
  3. Click 'Start File Upload', You see error: Conversion Result is Empty 

Cause

You see the inbound file has multiple attachments(files)

Issue is due to System limitation where, the incoming file accepts multiple files to get uploaded, it doesn't process them and throws error message. 

Resolution

Create an inbound file with only one payment file(attachment) and upload will be successful. Kindly avoid the multiple payment files as attachment to the inbound file

Keywords

Clearing house statement, file upload, Inbound Files  , KBA , SRD-FIN-CLM , Cash and Liquity Managment , Problem

Product

SAP Business ByDesign 2305