SAP Knowledge Base Article - Preview

3364805 - Load Behaviour for Enterprise Connect Ribbon in Microsoft Office products in SAP Extended ECM by OpenText

Symptom

In Extended ECM, using Enterprise Connect Plug-in for Outlook, Word, Excel, or PowerPoint, the Enterprise Connect ribbon does not appear after loading the Microsoft Office product.


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Environment

  • SAP Extended ECM by OpenText 16.0, 16.2
  • SAP Enterprise Connect 16.0, 16.2
  • Microsoft Office 2010, 2013, 2016
  • Windows 7, 10
  • Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook

Product

SAP Extended Enterprise Content Management by OpenText all versions

Keywords

KBA , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , Problem

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