Symptom
In Extended ECM, using Enterprise Connect Plug-in for Outlook, Word, Excel, or PowerPoint, the Enterprise Connect ribbon does not appear after loading the Microsoft Office product.
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Environment
- SAP Extended ECM by OpenText 16.0, 16.2
- SAP Enterprise Connect 16.0, 16.2
- Microsoft Office 2010, 2013, 2016
- Windows 7, 10
- Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Microsoft Outlook
Product
SAP Extended Enterprise Content Management by OpenText all versions
Keywords
KBA , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , Problem
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