Symptom
In business task management, the assignment of tasks does not work as expected.
- A and B stand for employees of different org/reporting line units.
- C stands for an employee who is the manager of a further org/reporting line unit.
- For employee A, it is possible to assign e.g. an 'approve leave request' task to employee C.
- For employee B, it is not possible to assign e.g. an 'approve leave request' task to employee C.
- While C is a manger, C is not the manager of A and B, and also not of an associated above reporting line unit.
- No substitutions are involved.
- It is not clear why C can be assigned to A but not to B.
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Environment
SAP Business ByDesign
Product
SAP Business ByDesign all versions
Keywords
sending, approval, fails, failing , KBA , SRD-HR-TLM , Time and Labour Management , Problem
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