SAP Knowledge Base Article - Preview

3364866 - Manager cannot be assigned in business task management

Symptom

In business task management, the assignment of tasks does not work as expected.

  • A and B stand for employees of different org/reporting line units.
  • C stands for an employee who is the manager of a further org/reporting line unit.
  • For employee A, it is possible to assign e.g. an 'approve leave request' task to employee C.
  • For employee B, it is not possible to assign e.g. an  'approve leave request' task to employee C.
  • While C is a manger, C is not the manager of A and B, and also not of an associated  above reporting line unit.
  • No substitutions are involved.
  • It is not clear why C can be assigned to A but not to B.


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Environment

SAP Business ByDesign

Product

SAP Business ByDesign all versions

Keywords

sending, approval, fails, failing , KBA , SRD-HR-TLM , Time and Labour Management , Problem

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