3364866 - Manager cannot be assigned in business task management

In business task management, the assignment of tasks does not work as expected.

• A and B stand for employees of different org/reporting line units.
• C stands for an employee who is the manager of a further org/reporting line unit.
• For employee A, it is possible to assign e.g. an 'approve leave request' task to employee C.
• For employee B, it is not possible to assign e.g. an  'approve leave request' task to employee C.
• While C is a manger, C is not the manager of A and B, and also not of an associated  above reporting line unit.
• No substitutions are involved.
• It is not clear why C can be assigned to A but not to B.

SAP Business ByDesign

1. Go to Application and User Management work center
2. Go to Business Task Management view
3. Find e.g. an 'Approve Leave Request' task for A
4. Try to: Assign Item to C
5. > C is found and can be assigned 

1. Go to Application and User Management work center
2. Go to Business Task Management view
3. Find e.g. an 'Approve Leave Request' task for B
4. Try to: Assign Item to C
5. > No search results for C

• Employee A's  org unit has C as assigned employee, hence C is available for assignment.
• Employee B's  org unit  doesn't have C as assigned employee, hence C is not available for assignment.

This is the expected system behaviour.

sending, approval, fails, failing , KBA , SRD-HR-TLM , Time and Labour Management , Problem