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SAP Knowledge Base Article - PreviewSymptom
When adding emails to Extended ECM by either drag and drop or Add Item - Email, the object is not added and the error "Document Conversion Server was unable to extract email properties from the message" is returned to the end user.
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Environment
SAP Extended ECM by OpenText 22.1
Product
SAP Extended Enterprise Content Management 22.4 by OpenText
Keywords
KBA , XX-PART-OPT-ECM , SAP Extended Enterprise Content Management by OpenText(xECM) , Problem
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