SAP Knowledge Base Article - Preview

3365171 - How to get full Admin/IT Contact access for SAP Cloud ALM?

Symptom

  • Need to assign a new Administrator for SAP Cloud ALM.
  • Original SAP Cloud ALM provisioning requester has left the company and Admin access must be reassigned.
  • Administrator access for SAP Cloud ALM is not available or cannot be granted.
  • Need to update or change the IT Contact for the SAP Cloud ALM tenant.
  • Missing administrator role collections prevent access to the SAP Cloud ALM tenant.


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Environment

  • SAP Cloud ALM 
  • SAP Business Technology Cockpit
  • SAP Identity Authentication Services

Product

SAP Cloud ALM 1.0 ; SAP Cloud ALM 2.0

Keywords

SAP Cloud ALM, CALM, Administrator, Admin, Admins, Administration, SAP BTP, Global Account, Subaccount, IAS, IDP, Onboarding, ONB, role collection, access, how to, Benutzerpflege, Berechtigung, Mitarbeiter Weggang, Administrator neu vergeben, Cloud ALM Zugriff

 

, KBA , SV-CLM-INF-UAM , User Management for SAP Cloud ALM , BC-IAM-IDS , Identity Authentication Service , BC-NEO-CIS , Commercial Infrastructure , How To

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