3365214 - Getting error "You cannot use the same SMTP server host that CPQ uses. Please choose a different host name." when running a script in the script workbench using CPQ Host IP

Symptom

When trying to send emails through scripting, using a host IP address that the CPQ tenant uses, we see error message: You cannot use the same SMTP server host that CPQ uses. Please choose a different host name.

Environment

SAP SALES CLOUD CPQ

Keywords

Error, host name, host IP address, script workbench, SHOPMAILSMTP, System.Net.Mail.SmtpClient, SmtpClient , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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