Symptom
When trying to post the credit memo an error message appears for an invoice item: "Item : G/L account XXX does not exist or is not permitted"
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Supplier Invoicing work center.
- Search for the relevant Invoice.
- Under New click on Credit memo.
- Fill in the mandatory details and go to the Items tab.
- Select Cost Distribution sub-tab and enter account determination group XXX in the G/L account field.
- Click Check or Post button.
- Error message is thrown:
Item: G/L account XXX does not exist or is not permitted
Cause
The G/L account XXX is deleted from the master data.
Hence the error "G/L account XXX does not exist or is not permitted" is appearing when the credit memo is created for the supplier invoice.
Resolution
User can create the G/L account XXX again then take necessary action on the document. Either create credit memo or cancel the document.
Keywords
error on credit memo; G/L account error; credit memo; G/L account XXX does not exist or is not permitted , KBA , SRD-SRM-SI , Supplier Invoicing , Problem