SAP Knowledge Base Article - Public

3365343 - Error "500 SAP Internal Server Error" while updating the data via Mass Data Maintenance

Symptom

You are trying to perform the update the Materials via Mass Data Maintenance, however while updating the file, you are getting error as "500 SAP Internal Server Error".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Mass Data Maintenance work center
  2. Click on Import Material Link
  3. Upload the file which is attached to this case
  4. You will get dump as shown below:

Error materials.jpg

Cause

This is mostly due to number of Quotes (") occurring continuously in the csv file provided.

Material Update1.jpg

Resolution

We kindly ask you to search and correct the entries having too many Quotes (") and once you correct the erroneous records via notepad and try performing the migration/import should work.

Material update2.jpg

Keywords

KBA , 500 sap internal server error , mass data maintenance , materials update , SRD-CC-MIG-CNT , Migration: Content , Problem

Product

SAP Business ByDesign 2308