SAP Knowledge Base Article - Public

3365367 - Login Name from hires with future date (Inactive) replacing Login Name from Users still active with termination date

Symptom

  • User with termination date to future has a new account linked to future hire date.
  • The active account has the Login Name associate to account who are still inactive

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Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Enter termination for User "A" ‎(Login Name "1234") ‎a future dated term effective few days for front.
  2. Create new User "B" (Login Name "4321") and link to User "A" (Rehire with new employment), enter a future hire date for User B. 
  3. Go to Manage Login Accounts.
  4. Look up User A .

    Notice the Login Name of User A has already changed from "1234" to "4321" of future hire login name.

Cause

Resolution

when rehiring with a new employment, the login name will be updated to new employment, regardless of future hire or future termination.

Rehire process does not cover or predict scenarios where user is still active (the previous account), syncing with IAS the new account but keeping it inactive until reach the date set in future.

Future Hire Date (effective date) available in  few objects and sync is based in creation date.

For cases where you need to create another account to an user who already have an active account, You can use Manage Login Accounts tool to manually switch Login Name ID to active one.

See Also

3230047 - Future-Date hires from Onboarding becomes active in UDF - Onboarding - SAP for Me

2835790 - How To Use The Same Username For Rehire With New Employment? - SAP for Me

Keywords

PLA-28603, Rehire, Future hire date, Login Name, CS20230005186247,  INC5457950, New Employment, IAS, Sync , KBA , LOD-SF-PLT-MLA , Manage Login Accounts , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem

Product

SAP SuccessFactors HXM Core 2305