Symptom
- User with termination date to future has a new account linked to future hire date.
- The active account has the Login Name associate to account who are still inactive
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental"
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Enter termination for User "A" (Login Name "1234") a future dated term effective few days for front.
- Create new User "B" (Login Name "4321") and link to User "A" (Rehire with new employment), enter a future hire date for User B.
- Go to Manage Login Accounts.
- Look up User A .
Notice the Login Name of User A has already changed from "1234" to "4321" of future hire login name.
Cause
Resolution
when rehiring with a new employment, the login name will be updated to new employment, regardless of future hire or future termination.
Rehire process does not cover or predict scenarios where user is still active (the previous account), syncing with IAS the new account but keeping it inactive until reach the date set in future.
Future Hire Date (effective date) available in few objects and sync is based in creation date.
For cases where you need to create another account to an user who already have an active account, You can use Manage Login Accounts tool to manually switch Login Name ID to active one.
See Also
3230047 - Future-Date hires from Onboarding becomes active in UDF - Onboarding - SAP for Me
2835790 - How To Use The Same Username For Rehire With New Employment? - SAP for Me
Keywords
PLA-28603, Rehire, Future hire date, Login Name, CS20230005186247, INC5457950, New Employment, IAS, Sync , KBA , LOD-SF-PLT-MLA , Manage Login Accounts , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem
SAP Knowledge Base Article - Public