3365368 - Scheduled Reports fail with the error message intermittently: Failed to get server enterprise session. Reason: [com.crystaldecisions.sdk.exception.SDKServerException: Not a valid logon token. (FWB 00003)

• Scheduled Reports fail with the error message intermittently:
  
  Failed to get server enterprise session. Reason: [com.crystaldecisions.sdk.exception.SDKServerException: Not a valid logon token. (FWB 00003) cause:com.crystaldecisions.enterprise.ocaframework.idl.OCA.oca_abuse: IDL:img.seagatesoftware.com/OCA/oca_abuse:3.2 detail:Not a valid logon token. (FWB 00003) The server supplied the following details: OCA_Abuse exception 10503 at [exceptionmapper.cpp : 67] 42010 {} ...Not a valid logon token. (FWB 00003) Invalid token ].
• AJS logs findings :
  
  

  com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS XXXX:6400 and cluster @XXXX with kind cms and service null. All such servers could be down or disabled by the administrator. (FWM 01014)

   

  detail:Unable to connect to service Logon from server XXXX:6400 via CMS XXXX:6400 (FWM 01006) IDL:img.seagatesoftware.com/ImplServ/OSCAFactory/connection_failure:1.0

• SAP BusinessObjects Business Intelligence Platform 4.X

Report schedules fails intermittently, Unable to find servers, All such servers could be down, connection_failure , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem