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SAP Knowledge Base Article - PreviewSymptom
For SAP Business One on premise version running on Cloud hosted by partner/customer, including Alibaba cloud, Amazon cloud and Huawei Cloud.
After restarting license server, you find the hardware key in SLD -> License service changes or is missing.
Error can be found in tomcat log: Error getting the hardware key. You might find some information in file "dev_hwid".
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Environment
SAP Business One
Product
SAP Business One all versions ; SAP Business One, version for SAP HANA all versions
Keywords
Hardware key change, HW missing, Cloud, Alibaba, Amazon, Huawei , KBA , SBO-BC , System , How To
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