SAP Knowledge Base Article - Public

3365465 - Error when creating Down Payment for Custom Purchase Order doc type

Symptom

When attempting to create a Down Payment for a Purchase Order using a custom document type, an error is encountered with the message "Purchase Order still incomplete".

Environment

SAP S/4HANA 2308

Reproducing the Issue

  1. Create a new Purchase Order.
  2. In the Purchase Order creation form, select a custom document type.
  3. Fill in the necessary details for the Purchase Order.
  4. Save.
  5. Set the Created Purchase Order with final invoiced and delivery complete.
  6. Go to Monitor Purchase Order Down Payments.
  7. Create a Down Payment for the created Purchase Order
  8. Error "Purchase Order still incomplete".

Cause

Number range maintained for the Custom Purchase Order document type has less than 10 digits.

Resolution

The current design of SAP S/4HANA Cloud is aligned with the use of 10-digit Purchase Order numbers. Please configure the Purchase Order number range to ensure it has a length of 10 digits; this adjustment should resolve the issue you encountered.

You can configure the number range in configuration 'Define Number Ranges for Purchasing Documents'.

Within the CE2402 release the system will also consider different number ranges.

See Also

2685355 - How to create a custom Purchasing Document Type in S/4HANA Cloud

Keywords

Down Payment, Purchase Order, Custom, Purchase Order still incomplete , KBA , MM-FIO-PUR-PO , Fiori UI for Purchase Orders , Problem

Product

SAP S/4HANA Cloud 2308