3365531 - Cannot use % in filtering by quote item custom field

When using % in filtering by some quote item custom field (QICF), OK button is still inactive in Filters pop-up.

SAP SALES CLOUD CPQ

1. Login to CPQ
2. Create a quote item custom field and select Use column value to filter quote items.
3. Select the quote item custom field in Quote Layout
4. Make the quote item custom field visible to users in Quote Layout Permissions.
5. Add a value to quote item custom field, say 'api'
6. Add couple of product to quote
7. User Side : Clicking on the Filter Items button opens the Filters pop-up with the filtering criteria. All quote item custom fields that are enabled for filtering are displayed in the pop-up.
8. In the pop-up, for the test quote item custom field, enter '%some text(say ap)
9. Filtering doesn't work, OK button is still inactive
   
   

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• Depending on the type of the quote item custom field, users can enter, pick a value, or set a range of minimum and maximum values. The logic between multiple filters is AND.
• Per design, you can select which values you want to filter by.
• Using % as filter does not work.

It is per design that you can't use % in filtering by some quote item custom field even if it's type of Text.

Filtering Items in Quote 2.0

Cannot filter by %, Percentage, Quote item custom field, QICF, Filtering, Filters, OK button inactive, %, AND logic , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem