SAP Knowledge Base Article - Preview

3365657 - AskHR: Default value for Priority, and required fields when creating a ticket in AskHR Mobile

Symptom

  • In AskHR Portal website view, there is a default value on field "Priority" when creating a ticket which is Priority "Normal".
    • There are also asterisks in required fields.
  • But in AskHR Portal mobile view, there is no default value.
    • There are also no asterisks on required fields.  


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Environment

  • SAP SuccessFactors HCM Suite
    • SAP SuccessFactors Employee Central Services Center
    • SAP SuccessFactors AskHR

Product

SAP SuccessFactors HCM Suite all versions

Keywords

AskHR,  Ask hr, ECSC, Employee Central Services Centre, Employee Central Services Center, EC Services Center, EC Services Centre, Priority, required fields , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-SF-INT , Integrations , Problem

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