SAP Knowledge Base Article - Public

3365892 - No validation for Postal Code Field


You are using an invalid Postal Code and there is no Validation.


  • SAP Sales Cloud Version 2
  • SAP Sales and Service Cloud Version 2

Reproducing the Issue

  1. Navigation Menu.
  2. Go to Accounts View.
  3. Open Account 123 (where 123 is the account ID).
  4. Enter the value in the Postal Code field.
  5. There is no error message.


The Postal Code Length validation is based on the Country maintained in the Account.


You need to maintain a Country to validate the Postal Code Length.

See Also

Error "Postal Code X Must Be of Length Y"


Postal Code, Error, Length, Account, Individual Customer, Country , KBA , CEC-CRM-ACC , Account for SAP Sales/Service Cloud , CEC-CRM-IND , Individual Customer for SAP Sales/Service Clou , How To


SAP Sales Cloud and SAP Service Cloud Version 2 1.0