SAP Knowledge Base Article - Public

3365951 - Error when accessing LMS:  An error occurred when processing your request

Symptom

User getting error when trying to access LMS natively.





Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning

Cause

URLs begins with http:// and not https://

Resolution

Updating the start of the URL to have https:// resolves the issue

Keywords

Learning, Access,  error occurred when processing your request, login,  , KBA , LOD-SF-LMS-ADM , System Admin, Global Variables, References , Problem

Product

SAP SuccessFactors Learning all versions