Symptom
Within S/4HANA Public Cloud 2308 the Manage Service Contract App (APP ID F3763) is showing on the system as deprecated.
Environment
SAP S/4HANA Cloud 2308
Cause
The old tile for the Manage Service Contracts app is replaced with a new Smart Business tile.
However, there’s a limitation that some Smart Business apps cannot be searched on SAP Fiori Launchpad. Currently, it’s only possible to search for Smart Business KPI tiles with configurations that has a generic drilldown. For more information, refer to Note 2434549.
Resolution
- Within the 2308 release the user can use a new tile to launch the Manage Service Contracts app from the SAP Fiori launchpad.
- The old tile Manage Service Contracts (Deprecated) will be soon deleted.
- The new tile displays key performance indicators (KPIs), including number of contracts with errors, number of contracts with situations, and number of contracts without any errors or situations.
- The app itself has not changed in any way.
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To find the apps and add them to your home page or other group, use the app finder:
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Choose your profile picture, your initials or the User Actions Menu icon located at the top right corner of the shell header.
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In the menu, choose App Finder.
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In the app finder, search for the Manage Service Contract app.
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Use the + (Add tile) icon to add the app to the required group or your home page.
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See Also
Keywords
service contract, manage service contract, deprecated, F3763, S/4HANA Cloud, public cloud, service, service management, contract, 2308, release, update, app, fiori, KPI, APP ID F3763 , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem