Symptom
Termination End Handling process not working for users when the termination is done via import
Environment
Successfactors Employee Central - Time Management
Reproducing the Issue
- Navigate to Import Employee Data>Termination Details
- Import the Termination file
- Check the employee time data
- Termination End Handling process is not executed
Cause
Working As Designed
Resolution
- It is expected behaviour.
- Currently, the system doesn't support Termination End Handling (TEH) for the terminations done via import.
- The Product Team is planning to support TEH for the import scenario from the b2311 release tentatively.
Possible Workaround:
After successful Termination import, create Time Management Task under Manage data manually as;
- Status as To Be Processed
- Execute Task on Save as Yes
- Type : Termination End Handling
- Scheduled Date: today or the termination date of the user
- Execute on Save will trigger the TLM Job immediately; if not, you can run the TLM Trigger Task Job on the Provisioning System.
- Check the status of the Time management Task after completion
For mass number of terminations import,
- Navigate to Import and Export>Download Template> Time Management Task> as No>Download the template
- Capture the user ID, set the Status: TO_BE_PROCESSED , Type: TIME_MANAGEMENT_TERMINATION_END_HANDLING, Execute Task on Save: TRUE , Scheduled Date
- It is required that you need to change only USER ID and Scheduled date, other columns remain static
Keywords
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