SAP Knowledge Base Article - Public

3366188 - Required custom field is not displaying error when trying to update Quote

Symptom

When having a Custom Field, which permission is set as as “Required” for Open Status for all user Roles, even if on Quote it can be seen the  red asterisk (*) denoting that it's a mandatory field, User is still able to Update sales quote without entering any value in this mandatory custom field.

Environment

SAP CPQ

Reproducing the Issue

  1. Go to Setup
  2. Quotes
  3. Custom Fields
  4. Edit a custom field
  5. Go to it's Permissions Tab
  6. Choose Open or any other status, and make the permission as 'Required' for any or all User Roles
  7. Save.

Cause

Expected Behavior

Resolution

  • The 'Required' custom fields will throw error only when trying to save a quote, and not when updating the quote using 'Update Sales Quote' action

    • In case Save Quote action is not available in the status, it is required to properly configure it in Setup

  • Submit Enhancement Request in case functionality is required.

See Also

Keywords

custom field, required, mandatory, display error, Update sales quote, Save Quote, workflow , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2024

Attachments

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