Symptom
When having a Custom Field, which permission is set as as “Required” for Open Status for all user Roles, even if on Quote it can be seen the red asterisk (*) denoting that it's a mandatory field, User is still able to Update sales quote without entering any value in this mandatory custom field.
Environment
SAP CPQ
Reproducing the Issue
- Go to Setup
- Quotes
- Custom Fields
- Edit a custom field
- Go to it's Permissions Tab
- Choose Open or any other status, and make the permission as 'Required' for any or all User Roles
- Save.
Cause
Expected Behavior
Resolution
-
The 'Required' custom fields will throw error only when trying to save a quote, and not when updating the quote using 'Update Sales Quote' action
-
In case Save Quote action is not available in the status, it is required to properly configure it in Setup
-
- Submit Enhancement Request in case functionality is required.
See Also
- SAP Help Portal - Custom Quote Fields
Keywords
custom field, required, mandatory, display error, Update sales quote, Save Quote, workflow , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
Attachments
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SAP Knowledge Base Article - Public