SAP Knowledge Base Article - Public

3366309 - Currency Attribute is Appearing Multiple Times in Change History

Symptom

You noticed that, in Opportunities (and other objects), Currency attribute is listed multiple times in Change history. 

Environment

SAP Cloud for Customer 

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Go to Opportunities facet. 
  3. Open any Opportunity.
  4. Go to changes facet.
  5. Go to Attributes field.
  6. Open the dropdown.
  7. You will see that Currency is listed multiple times. 

Cause

This is the current expected behavior of SAP Cloud for Customer.

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer:

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.

Resolution

The entries for currency in the drop-down represent the currency component of the extension fields of type amount. For the currency component, the system uses the standard label "Currency", which appears in the drop-down. For every extension field of type amount the system shows a separate entry in the drop-down. 

Keywords

KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer core applications 2308