Symptom
You noticed that, in Opportunities (and other objects), Currency attribute is listed multiple times in Change history.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Go to Opportunities facet.
- Open any Opportunity.
- Go to changes facet.
- Go to Attributes field.
- Open the dropdown.
- You will see that Currency is listed multiple times.
Cause
This is the current expected behavior of SAP Cloud for Customer.
- If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
- If you are a customer:
- Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.
An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.
Resolution
The entries for currency in the drop-down represent the currency component of the extension fields of type amount. For the currency component, the system uses the standard label "Currency", which appears in the drop-down. For every extension field of type amount the system shows a separate entry in the drop-down.
Keywords
KBA , LOD-CRM-OPP , Opportunity Management , How To