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3366310 - Excel crashes when refreshing queries based on the SAP OleDB 64 bit driver


Excel hangs when connecting to HANA locally using EPM add-in. This behavior is also observed when connecting BW/4 Hana Bex query from other tools. 

This behavior started after applying Microsoft update KB5028166 and/or KB5028169

Windows Event Application log:
Faulting application name: EXCEL.EXE, version: 16.0.16130.20644, time stamp: 0x64a3731b
Faulting module name: oledb32.dll, version: 10.0.19041.3208, time stamp: 0x333e9f5b
Exception code: 0x00000005 



  • EPM Add-in (All Versions)
  • Microsoft Excel (All Versions)
  • SAP OleDB 64-bit driver


SAP Business Planning and Consolidation, version for SAP NetWeaver all versions ; SAP Business Planning and Consolidation, version for the Microsoft platform all versions ; SAP Business Warehouse all versions


Mdrmsap.dll, MDrmSap, MDrmSap.1, MDrmSap.2, SAP NetWeaver BW OLE DB for OLAP, ODBO driver for SAP BW , KBA , EPM-XLS , EPM Excel Client , BW-BEX-ET-ODB , OLE DB Provider , EPM-BPC-MS , Microsoft Version , EPM-BPC-NW-XLS , Report on EPM-XLS* , HAN-DB-MDX , SAP HANA MDX Engine/Excel Client , Problem

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