SAP Knowledge Base Article - Public

3366328 - Disabled Onboarding 1.0 but configurations of onboarding cannot be saved in Provisioning

Symptom

Migrating from Onboarding 1.0 to Onboarding

Disabled Onboarding 1.0

But configurations of onboarding cannot be saved in Provisioning

Error "Onboarding/Offboarding Application - Account ID, URL and Credentials cannot be left blank" 

Environment

SAP SuccessFactors Onboarding

Cause

Although "Enable Onboarding 1.0 Application" is disabled and Account id and environment in "On/Offboarding 1.0 settings" is removed.

"Enable Offboarding 1.0 Application" is still enabled.

Resolution

Disable "Enable Offboarding 1.0 Application" in Provisioning >> Company Settings

Keywords

settings, offboarding 1.0,  , KBA , LOD-SF-OBX-ACC , Accessibility , Problem

Product

SAP SuccessFactors Onboarding all versions