SAP Knowledge Base Article - Public

3366333 - A field is being wiped out when the offer approval is sent for approval - Recruiting Management


When routing an offer approval for approval process, a custom field is being erased becoming null, although a value was added to the field.


SAP SuccessFactors Recruiting Management


The custom field is a referenced field, coming either from the Job Application or the Job Requisition templates, and the field doesn't exist in the source templates.


When a custom field is used in the template, it must also be configured in the source template, otherwise it won't work. If a field should only exist in the offer approval template, then a standalone field should be used instead.


offer, approval, template, blank, null, application, requisition. , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


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