SAP Knowledge Base Article - Public

3366593 - User profile does not load entirely - Employee Central


When going to an employee profile the sections do not load entirely, but if we click in the headers, the section loads. 


  • SAP SuccessFactors HXM Suite 
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to employee profile;
  2. Some sections will not load, for example, Job Relationship;
  3. Return to header, and click in the section in the header;
  4. The section will load.


In the section "About me", the last character is "{" which is invalid and makes the UI framework not work properly.


Remove the "{" character from the text. 


not loading, does not load, cannot load, fails  , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions