SAP Knowledge Base Article - Public

3366593 - User profile does not load entirely


When going to an employee profile the sections do not load entirely, but if we click in the headers the section loads. 


  • SAP SuccessFactors HXM Suite 
  • SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Go to employee profile 
  2. Some sections will not load, for example Job Relationship
  3. Return to header and click in the section in the header 
  4. The section will load 


In the section "About me" the last character is "{" which is invalid and makes the ui framework not working properly . 


Remove the "{" character from the text. 


not loading, does not load, cannot load, fails  , KBA , LOD-SF-EC-PER-PRS , Personal Info - Config, Rules, RBP, UI , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions