3366626 - Invalid Account Code Error When Registering for a Class

When utilizing Course Home and a user is registering to a Class that has cost associated to it, the Account Code is auto-populating but when attempting to register, an error occurs.

•  Invalid Account Code

SAP SuccessFactors Learning

The issue happens due to the Account Code having an apostrophe (ex. Account Code ID: CO-OP's)

• This issue will be corrected in the 2H 2023 (b2311) Release
• Release dates can be found on SAP SuccessFactors Product Release & Road Map Information

Workarounds:

• Disable Course Home in LMS_ADMIN configuration and have the user register
• Associate a new Account Code that does not have a special character
• Enroll the user as an admin to the class

For up-to-date Release timelines, please review these resources:

• SAP SuccessFactors Product Release & Road Map Information
• SAP SuccessFactors Patches Knowledge Base

2171560 - How to be notified of new or updated SAP Notes or KBAs - SAP ONE Support Launchpad

KI2305, WEF-125877, special, character, account, code, invalid, register, class, course, home, cost,  , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-CHM , Course Home , Known Error