SAP Knowledge Base Article - Public

3366686 - Error "The selected combination of Quantity EA and Corresponding Quantity EA already exists." When Attempting to Create a New Quantity Conversion in the Product.

Symptom

Error "The selected combination of Quantity EA and Corresponding Quantity EA already exists." when attempting to create a new Quantity Conversion in the Product.

Environment

  • SAP Sales Cloud Version 2
  • SAP Sales and Service Cloud Version 2

Reproducing the Issue

  1. Open the navigation menu.
  2. Select Products view.
  3. In the Products View, locate and open the desired product.
  4. Open the Quantity Conversion tab.
  5. Click on the "+" button to create a new Quantity Conversion.
  6. See the error message.

PS: If the create button is clicked twice while attempting to create a new Quantity Conversion, it will result in the same error message.

Cause

This error message is displayed when there is already a similar Quantity Unit & Corresponding Quantity Unit.

Resolution

It would be required to delete or modify the existing Quantity Unit & Corresponding Quantity Unit to resolve the error and create the new Quantity Conversion successfully.

See Also

Solution Guide for SAP Sales Cloud Version 2 -> Quantity Conversion

Keywords

Product, Error, Combination, Quantity Conversion, CNS, Sales Cloud Version 2 , KBA , CEC-CRM-PRD , Product for SAP Sales/Service Cloud , Problem

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0