Symptom
Error "The selected combination of Quantity EA and Corresponding Quantity EA already exists." when attempting to create a new Quantity Conversion in the Product.
Environment
- SAP Sales Cloud Version 2
- SAP Sales and Service Cloud Version 2
Reproducing the Issue
- Open the navigation menu.
- Select Products view.
- In the Products View, locate and open the desired product.
- Open the Quantity Conversion tab.
- Click on the "+" button to create a new Quantity Conversion.
- See the error message.
PS: If the create button is clicked twice while attempting to create a new Quantity Conversion, it will result in the same error message.
Cause
This error message is displayed when there is already a similar Quantity Unit & Corresponding Quantity Unit.
Resolution
It would be required to delete or modify the existing Quantity Unit & Corresponding Quantity Unit to resolve the error and create the new Quantity Conversion successfully.
See Also
Keywords
Product, Error, Combination, Quantity Conversion, CNS, Sales Cloud Version 2 , KBA , CEC-CRM-PRD , Product for SAP Sales/Service Cloud , Problem