3367160 - Goal Card Error When Selecting 'Mark as Complete': externalMessage=You do not have permission to edit goal field : state

When attempting to mark a goal card as complete, receive an error message:

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Service /odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403
status=403
piid=XX
timestamp=XX
externalMessage=You do not have permission to edit goal field : state

SAP SuccessFactors Goal Management

1. Log into system
2. Locate goal card and select Mark as complete
3. Receive error

User does not have permission to modify the goal status

• Option 1: Have a user with write permission, for the goal plan state, mark the goal as complete
• Option 2: Under the respective obj-plan-state id="X", users must have the write permission for field-definition id="state" in order to modify goals in their goal plans. The permission needs to be updated in the Goal Plan XML, and this can only be modified via Provisioning. 

As a customer, you do not have access to Provisioning. Please engage your Certified Partner to implement the fix. If you do not have a certified partner, you can look for one using 2149831 - SAP Professional Services / SAP Certified Partner / SAP Account Management Team [SuccessFactors Cloud].

Implementing and Managing Goal Management - Goal Plan States

Implementing and Managing Goal Management - Locking and Unlocking a User's Goal Plan

Implementing and Managing Goal Management - Permissions for Goal Plan Templates

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