3367160 - Goal Card Error When Selecting 'Mark as Complete': externalMessage=You do not have permission to edit goal field : state

When attempting to mark a goal card as complete, receive an error message:

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Service /odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403
status=403
piid=XX
timestamp=XX
externalMessage=You do not have permission to edit goal field : state 

SAP SuccessFactors Goal Management

1. Log into system
2. Locate goal card and select Mark as complete
3. Receive error
   internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
   errorMessage=Service /odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403
   status=403
   piid=XX
   timestamp=XX
   externalMessage=You do not have permission to edit goal field : state 

User does not have write permission to the 'state' field

 Prerequisites for goal to do cards: 

• It's enabled at Manage Home Page  Card Settings.
• Enable Goal Management Access Permission is enabled at Admin Center  Goal Management Feature Settings.
• You have the User Permissions  Goals  Goal Plan Permissions and User Permissions  Career Development Planning  Career Development Plan (CDP) Access Permission permissions to the goal plan template where the goal is created.
• You have read permission to the goal name and due fields in the goal plan template.
• You have write permission to the state field in the goal plan template.

Resolution

• Option 1: Have a user with write permission, for the goal plan 'state', mark the goal as complete
• Option 2: Under the respective obj-plan-state id="X", users must have the write permission for field-definition id="state" in order to modify goals in their goal plans.
  The permission needs to be updated in the Goal Plan XML, and this can only be modified via Provisioning. 
  • As a customer, you do not have access to Provisioning. Please engage your Certified Partner or Product Support to implement the fix.
  • If you do not have a certified partner, please use the process outlined in 2250190 - SCR Form: XML Software Change Request for Goal Plans. 

• Implementing and Managing Goal Management - Goal Plan States
• Implementing and Managing Goal Management - Locking and Unlocking a User's Goal Plan
• Implementing and Managing Goal Management - Permissions for Goal Plan Templates

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