SAP Knowledge Base Article - Public

3367160 - Goal Card Error When Selecting 'Mark as Complete': externalMessage=You do not have permission to edit goal field : state

Symptom

When attempting to mark a goal card as complete, receive an error message:

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Service /odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403
status=403
piid=XX
timestamp=XX
externalMessage=You do not have permission to edit goal field : state 

Environment

SAP SuccessFactors Goal Management

Reproducing the Issue

  1. Log into system
  2. Locate goal card and select Mark as complete
  3. Receive error
    internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
    errorMessage=Service /odatav4/talent/goals/GoalHpCard.svc/v1/Goal(XX)/GoalHpCard.svc.markAsComplete gave 403
    status=403
    piid=XX
    timestamp=XX
    externalMessage=You do not have permission to edit goal field : state 

Cause

User does not have write permission to the 'state' field

Resolution

 Prerequisites for goal to do cards: 

  • It's enabled at Manage Home Page  Card Settings.
  • Enable Goal Management Access Permission is enabled at Admin Center  Goal Management Feature Settings.
  • You have the User Permissions  Goals  Goal Plan Permissions and User Permissions  Career Development Planning  Career Development Plan (CDP) Access Permission permissions to the goal plan template where the goal is created.
  • You have read permission to the goal name and due fields in the goal plan template.
  • You have write permission to the state field in the goal plan template.

Resolution

  • Option 1: Have a user with write permission, for the goal plan 'state', mark the goal as complete
  • Option 2: Under the respective obj-plan-state id="X", users must have the write permission for field-definition id="state" in order to modify goals in their goal plans.
    The permission needs to be updated in the Goal Plan XML, and this can only be modified via Provisioning. 

See Also

Keywords

success factors, SF, SFSF, GM, PMGM, objectives, tiles, todo cards, to do cards, to-do cards, objective, permission, write, home page, homepage , KBA , LOD-SF-GM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals all versions