SAP Knowledge Base Article - Public

3367163 - Preferred Region dropdown is not listing the entities in alphabetical order


When the user is requesting a class, the list of regions displayed at the "Preferred Regions" dropdown isn't following any clear order


SAP SuccessFactors Learning

Reproducing the Issue

  1. Log into HXM > navigate to LMS as user > search the required item >
  2. Click on "Request a Class" > while searching for the region at the "Preferred Region" dropdown, the options are shown in a mixed order


When Course Home is enabled, the Preferred Region dropdown is not listing the entities alphabetically.

The Learning Engineering team has provided a fix for the issue, which is planned to be delivered within the b2311 release version as per the schedule below (Product Release & Road Map Information):

  • Preview environments: October 20th, 2023
  • Production environments: November 17th, 2023

With the fix, the Preferred Regions should be listed in alphabetical order, listed by Region ID.


course home, request a class, lms, learning, class, request, item, preferred region, region, LRN-150639, KI2305 , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-CHM , Course Home , Known Error


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