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3367187 - Error: "GC overhead limit exceeded (max heap: <Number> MB)” when refreshing a report using a JDBC connection in Crystal Reports

Symptom

  • Error: "GC overhead limit exceeded (max heap: <Number> MB)"
  • Report with large data set return an error, but refresh successfully with smaller data set.
  • When refreshing a report using a JDBC connection in Crystal Reports, it fails with the error: 

    "Failed to retrieve data from the database.
     Details: Exception: [Error Message:] GC overhaead limit exceeded (max heap: <number> MB) + crystal reports
     GC overhead limit exceeded (max heap: <number> MB)"


MB)” when refreshing a report using a JDBC connection in Crystal Reports"> Read more...

Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020  

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

CR, JVM, Heapsize, JDBC , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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