Symptom
- Log into BI launchpad url (http://<server:port>/BOE/BI and wait for session timeout. Session timeout never happens.
- Session timeout is set to 15 minutes in the "<Install folders>\tomcat\webapps\BOE\WEB-INF\web.xml" config file as:
<session-config>
<session-timeout>15</session-timeout>
</session-config> - The timeout warning does not kick off even after 16 minute mark
- You never see a "You session is going to end" message and the session never ends.
- Issue can cause potential build up of sessions which never end.
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Environment
BI Version: 4.3 SP02 Patch 11 (possible with other versions)
CMS DB: Oracle 19
OS: Windows 2019
Web Application : Bundled Tomcat 9.x
Keywords
BusinessObjects BI 4.3 BOE session timeout biprws , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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