SAP Knowledge Base Article - Public

3367244 - KI211 error happens in S4HC when posting expense report in Concur

Symptom

In S4HC you click Feedback Loop -> Start Automatically or click Feedback Loop -> Step-by-Step -> post in the app Concur Posting Documents Monitor.
The posting failed and the following error message is displayed: "personnel number XXXXXXXX invalid" (Message no. KI211).

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Open the app Concur Posting Documents Monitor.
  2. Fill out the Document ID field.
  3. Choose the document and click Feedback Loop -> Start Automatically or click Feedback Loop -> Step-by-Step -> post.
  4. The following error message is displayed: "personnel number XXXXXXXX invalid".

Cause

The personnel number XXXXXXXX entered is not valid at posting date XX.XX.XXXX.
For example, posting date is 11.07.2023 while personnel number is valid between 12.07.2023 and 12.31.9999.

Resolution

Check Posting Date is maintained as "Concur Submit Date" or "Today" or other value in app Concur Integration Setup, if it is maintained as Concur Submit Date. Check "reportSubmitDate" in JSON FILE.
Check personnel number valid period in app manage workforce and check if the posting date is in the valid period.

Keywords

KBA , BNS-CON-SE-S4 , Concur Suite Enablement S/4HANA Integration , Problem

Product

SAP S/4HANA Cloud Public Edition all versions