Symptom
In S4HC you click Feedback Loop -> Start Automatically or click Feedback Loop -> Step-by-Step -> post in the app Concur Posting Documents Monitor.
The posting failed and the following error message is displayed: "personnel number XXXXXXXX invalid" (Message no. KI211).
Environment
SAP S/4HANA Cloud
Reproducing the Issue
- Open the app Concur Posting Documents Monitor.
- Fill out the Document ID field.
- Choose the document and click Feedback Loop -> Start Automatically or click Feedback Loop -> Step-by-Step -> post.
- The following error message is displayed: "personnel number XXXXXXXX invalid".
Cause
The personnel number XXXXXXXX entered is not valid at posting date XX.XX.XXXX.
For example, posting date is 11.07.2023 while personnel number is valid between 12.07.2023 and 12.31.9999.
Resolution
Check Posting Date is maintained as "Concur Submit Date" or "Today" or other value in app Concur Integration Setup, if it is maintained as Concur Submit Date. Check "reportSubmitDate" in JSON FILE.
Check personnel number valid period in app manage workforce and check if the posting date is in the valid period.
Keywords
KBA , BNS-CON-SE-S4 , Concur Suite Enablement S/4HANA Integration , Problem