Symptom
When a Preliminary Billing Document is created and a manual item is added, below error will occur.
"The ship-to party could not be determined."
"Creation canceled due to errors in preliminary billing document"
The Preliminary Billing Document could not be created.
Cause
Add Manual Item Function is designed for resource-related preliminary billing documents from Project Billing (Scope Item 4E9). Now the users are able to enter any or empty WBS element when adding a manual item, which will cause the error as expect.
Resolution
The developers is working on some validation for WBS element in this scenario. With the planned improvement applied, the users can only input or select the WBS element that’s already used in the existing items of preliminary billing document. Then the Ship-to Party can be determined from the item with the same WBS element. If customer input a wrong one or empty value, the system will block users to add manual item and enforce customer to give a correct value.
The improvement will be deployed before CE2402. The date will be finalized later.
See Also
Keywords
KBA , SD-BIL-PBS , project-based service , Problem