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3367252 - Roles are imported but Users are not synced in SAP Authentication


  • Adding roles in the CMC > authentication > SAP plugin the users do not show up in users and groups.

  • CMS High Level Traces show error Message : 

UserReloadThread: doing the import users.

UserReloadThread: license count is 0

UserReloadThread: will not import any secSAPR3 users since the concurrent user license count is zero.



  • SAP BusinessObjects Business Intelligence Platform BI 4.x
  • Microsoft Windows Server
  • SAP BW
  • Concurrent user license key is used


SAP users, not imported, CMC, named user, concurrent, license
, KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Known Error

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