Symptom
When you try to either Close or Cancel or Update a document, one of the following errors is retrieved:
- Cannot close documents awaiting approval [Message 3622-8]
- Cannot cancel documents awaiting approval [Message 3622-7]
- Cannot update documents awaiting approval
Also, the Copy To button option is grayed out or not available.
On the document header it reads Document Update [Approved].
Image/data in this SAP Note is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Business One
Product
SAP Business One all versions ; SAP Business One, version for SAP HANA all versions
Keywords
missing, incorrect , KBA , arap , note , SBO-ADM-APS , Approval Procedures , How To
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