SAP Knowledge Base Article - Preview

3367302 - Cannot Close/Cancel/Update an approved document - Copy To is grayed out / not available

Symptom

When you try to either Close or Cancel or Update a document, one of the following errors is retrieved:

  • Cannot close documents awaiting approval  [Message 3622-8]
  • Cannot cancel documents awaiting approval  [Message 3622-7]
  • Cannot update documents awaiting approval

Also, the Copy To button option is grayed out or not available.

On the document header it reads Document Update [Approved].

Image/data in this SAP Note is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


Read more...

Environment

SAP Business One

Product

SAP Business One all versions ; SAP Business One, version for SAP HANA all versions

Keywords

missing, incorrect , KBA , arap , note , SBO-ADM-APS , Approval Procedures , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.