SAP Knowledge Base Article - Public

3367503 - Unable to created a record in Manage Data for a custom MDF object


  • When creating a new record for an MDF object in Manage Data there is an error when saving
  • Error like following: An application error occurred.
  • errorId=cfdf187b-71f1-46cc-bbb2-6a8c5a7f2f03


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Metadata Framework

Reproducing the Issue

  1. Go to Manage Data
  2. Create new record for an MDF object
  3. fill in the details
  4. Save
  5. Error: An application error occurred


There is already an existing record with the same externalCode that is inactive


  • This is an expected behavior
  • The record already exist and might be inactive
  • In Manage Data please set "Include Inactives = Yes"  when searching for the externalCode to find it


KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , Problem


SAP SuccessFactors HCM suite all versions