Symptom
- When creating a new record for an MDF object in Manage Data there is an error when saving
- Error like following: An application error occurred.
- errorId=cfdf187b-71f1-46cc-bbb2-6a8c5a7f2f03
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Metadata Framework
Reproducing the Issue
- Go to Manage Data
- Create new record for an MDF object
- fill in the details
- Save
- Error: An application error occurred
Cause
There is already an existing record with the same externalCode that is inactive
Resolution
- This is an expected behavior
- The record already exist and might be inactive
- In Manage Data please set "Include Inactives = Yes" when searching for the externalCode to find it
Keywords
KBA , LOD-SF-MDF-OBJ , Object Definition & Field Related Issues , Problem
Product
SAP SuccessFactors HCM Suite all versions