3367621 - Behaviour of Sender's email address for Interview emails

When scheduling an interview and sending the email to the candidate, the “From” is showing as the user’s email address rather than the full name.

SAP SuccessFactors Recruiting Management

1. Go to Recruiting > Interview Scheduling
2. Select a Job requisition
3. Select a Candidate
4. Add an Interviewer
5. Click on Find availability
6. Click on Add Custom Slot
7. Select a time slot
8. Click on Continue
9. In the next pop up window you will see the Organizer's email address
10. Click on Send to Candidate
11. The email the candidates receives shows the interviewer organizer's email address

This has been determined to be an expected behaviour and changing this will require an enhancement request.

There is an internal enhancement request already. Please provide this reference number to your CSM to get updates on this internal enhancement request: RCM-83705. 

Sender, Email, Contact, Candidate, Interview, RCM-83705 , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem