SAP Knowledge Base Article - Public

3367737 - Customer Invoice is Split Due to Payment Due Date Difference

Symptom

You are going to invoice a project invoice request and a manual invoice request into one customer invoice, but system split them into 2 customer invoices instead.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the customer invoicing work center.
  2. Go to the Invoice Requests view.
  3. Show To Be Invoiced invoice requests.
  4. Select both invoice requests you want to invoice, and click Invoice, in the new invoice screenshot, split happens.
  5. Select 2 proposed invoices, click split analysis, no reason provided.

Cause

The split is happening because in manual invoice request there is a payment due date maintained, but project invoice requests do not have this field. 

Note if you try to remove the payment due date it may make the document inconsistent, a check and redetermine fills the field again, it is not possible to merge these two invoices.

Resolution

You need to invoice the invoice requests separately.

Keywords

invoice split; project invoice request; manual invoice request; payment due date. , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign 2305