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SAP Knowledge Base Article - PreviewSymptom
Set Up Lead routing rule to employee or Lead Routing Rule Not Working
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Lead routing, Owner role, routing rule creation, Party Schema, Determination , KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , How To
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