SAP Knowledge Base Article - Public

3368050 - Error 'Promise to Pay XXXX cannot be withdrawn.' in app Process Receivables.

Symptom

Error 'Promise to Pay XXXX cannot be withdrawn.' is received in app Process Receivables when attempting to withdraw Promise to Pay.

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Go to app Process Receivables.
  2. Select the Promise to Pay.
  3. Click on Withdraw.
  4. Error 'Promise to Pay XXXX cannot be withdrawn.' appears.

Cause

The Promise to Pay has a different State other than Open or In Process.

Resolution

A Promise to Pay can be withdrawn if it has system status Open or In Process.

See Also

Promises to Pay

Keywords

Promise to Pay, Process Receivables, Withdraw , KBA , FIN-FIO-CCD-COL , Fiori-UI for Collections and Dispute Management , FIN-FSCM-COL , Collections Management , Problem

Product

SAP S/4HANA Cloud all versions