SAP Knowledge Base Article - Public

3368091 - Error message displayed when changing project stage from 'Closed' to 'Completed'

Symptom

When setting the stage from 'Closed' to 'Completed' in Customer Projects, the following message is encountered: "System status CLSD is active (WBS XXXX.0.1)". An exception message is also raised subsequently.

Environment

  • Sales and Distribution (SD)
  • Enterprise Portfolio and Project Management (EPPM)
  • SAP S/4HANA Cloud CE2308

Cause

Profitability segment number (PAOBJNR) domain was changed in 2308.

Resolution

A correction is planned for hotfix collection 4 (HFC04). See schedule for more details.

In the meantime, a workaround is available:

  1. Open the "Closed" Project.
  2. Go to Edit mode and navigate to the "Billing" section. 
  3. Make a dummy change; i.e. such as entering a value for the customer reference. 
  4. Navigate back to the section "Information" of the project. In the Data Loss Warning Popup ensure that the change is saved.

Keywords

WBS, F0719, Plan Customer Projects, /CPD/SC_PROJ_ENGAGMNT_MAINT_SRV, SAP_BR_PROJ_MANAGE_COMM, Project manager, CUST_PROJECT_H, upgrade, 2302, CE2302, SO01, PS,Enterprise Portfolio and Project Management, EPPM , KBA , SD-SLS-2CL , Sales (Public Cloud) , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , Problem

Product

SAP S/4HANA Cloud 2308