3368092 - Unable to promote Crystal reports in BO 4.3 with Error: FWM 01014

Symptom

While promoting crystal reports getting the below error:
Unable to find servers in CMS <Nodename:6400> and cluster @nodename:6400 with rptappserver and service DTSRequestor. All such servers could be down or disabled by the administrator.(FWM 01014) cause:com.crystaldecisions.sdk.occa.report.lib.ReportSDKServerException: Unable to connect to the server: . Unable to find servers in CMS <Nodename:6400> and cluster @nodename:6400 with rptappserver and service DTSRequestor. All such servers could be down or disabled by the administrator.(FWM 01014) ---- Error code:-2147217387 [CRSDK00000838] Error code name:connectServer detail:null Unable to connect to the server: Unable to find servers in CMS <Nodename:6400> and cluster @nodename:6400 with rptappserver and service DTSRequestor. All such servers could be down or disabled by the administrator.(FWM 01014)

Environment

SAP BusinessObjects Business Intelligence Platform 4.3 SP03 Patch 300
Windows/Linux

Keywords

Servers, APS, AJS, IFRS, OFRS, Promotion, Crystal , FWM 01014, DTSRequestor , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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