SAP Knowledge Base Article - Public

3368114 - [Onboarding] Rehire candidate landed into Business process tile after initiating onboarding

Symptom

  • When initiating onboarding for rehire candidates from RCM, the candidate is landing into business process tile with following error: 
  • Rule execution for responsibility group assignment, the rule failed while building candidate details for execution. Please try again later.

Environment

SAP SuccessFactors Onboarding

Cause

  • The XML uploaded from the provisioning for "Import/Export Candidate to employee integration template" was incorrect.
  • In the above template additional field is added which is not mapped in recruit to hire data mapping tool

Resolution

Follow below steps to fix the issue:

  • Go to Provisioning
  • Search for "Import/Export Candidate to employee integration template". click on it and you select export and export the file. 
  • Validate the mapping. Make sure the field mapped in the above template is present in recruit to hire data mapping tool and is mapped. 
  • If the field is not mapped in recruit to hire data mapping tool, remove the field mapping from the above template and import it again. 

 

Keywords

Rehire, initiate onboarding from RCM, Rule execution for responsibility group assignment, the rule failed while building candidate details for execution. Please try again later, Onboarding , KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Problem

Product

SAP SuccessFactors Onboarding 2305