SAP Knowledge Base Article - Public

3368118 - 360 Multi-Rater Submit Form Error: 900-001-6 Application Error

Symptom

When users submit their 360 review form, they receive an application error:

Your request has not been processed successfully. Please try again.

If the problem persists, please contact client support and provide the event code and the server timestamp below.

900-001-6 XX Release build XX (XX) - XX

Environment

  • SAP SuccessFactors 360 Multi-Rater
  • SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log in to system
  2. Home dropdown > Performance
  3. Select 360 form
  4. Enter Comments
  5. Select Submit Finished Form > Submit Finished Form
  6. Receive application error

Cause

is not enabled

Resolution

Grant the Performance Management Access permission to users receiving the error message by following the steps in Implementing and Managing Performance Management - Restricting Access to Performance Management.

See Also

Implementing and Managing Performance Management - Restricting Access to Performance Management

Keywords

success factors, SF, SFSF, MTR, multirater, multi rater, review, PM, PMGM , KBA , LOD-SF-MTR-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , LOD-SF-MTR-FRM , Forms and Templates , Problem

Product

SAP SuccessFactors Performance & Goals all versions