SAP Knowledge Base Article - Preview

3368141 - Error handling for the "My profile" Home page card while proxying

Symptom

  • As a SuccessFactors administrator, I can see that The "My Profile" card is appearing on the Home Page when  user  in PROXY mode even if the "Grant Proxy Rights" have not been allowed for "Employee Profile" (In other words, when the Employee Profile checkbox is unchecked)
  • The My profile Home page card always shows up, the error thrown is: "you don't have permission to access this page... You don't have permission to act on behalf of this person on this page. Please contact your administrator or the person you are acting as a proxy for... click this link to find any knowledge base article related to this error" -> and when clicking on the link  the user is redirected to an empty content in a launchpad knowledge search URL. Why this happens? 


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM Core all versions

Keywords

sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success Factor, bizx, e1a659db4b0af880ae16543670929205368648ba, 7dc36b29-1654-4f50-a2e8-3af218688b3b, proxy management, Employee Profile , KBA , LOD-SF-PLT-PRX , Proxy , How To

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